Customer Support Representative
Smart Start Inc.
Smart Start Inc.
Harrison Township, MI Harrison Township, MI Full-time Full-time From $18 an hour From $18 an hour Job Overview:
Smart Start is seeking a Customer Support Representative to join our team.
As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients.
This is a vital role in ensuring customer satisfaction and maintaining positive relationships with our valued customers.
Duties:
- Respond to customer inquiries and provide accurate information about products, services, and company policies - Manage large amounts of inbound and outbound calls in a timely manner - Process customer payments - Maintain customer records and update account information as needed - Conduct data entry tasks to input customer information into the system - Communicate effectively with customers via phone, email - Analyze customer feedback to identify trends and areas for improvement - Build and maintain strong customer relationships - Make outbound calls to follow up on customer inquiries or provide additional information - Demonstrate excellent phone etiquette and professionalism in all customer interactions Skills:
- Strong customer service skills with the ability to handle challenging situations professionally - Excellent verbal and written communication skills - Ability to analyze customer needs and provide appropriate solutions - Experience with data entry and navigating computer systems - Ability to multitask and prioritize tasks effectively - Strong attention to detail and accuracy in handling customer information If you are a dedicated individual who is passionate about providing exceptional customer service, we would love to hear from you.
Apply now to join our team as a Customer Support Representative! Job Type:
Full-time Pay:
From $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person
Experience:
Call center:
2 years (Required) License/Certification:
Driver's License (Required) Ability to Relocate:
Harrison Township, MI 48045:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Smart Start Inc.
Harrison Township, MI Harrison Township, MI Full-time Full-time From $18 an hour From $18 an hour Job Overview:
Smart Start is seeking a Customer Support Representative to join our team.
As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients.
This is a vital role in ensuring customer satisfaction and maintaining positive relationships with our valued customers.
Duties:
- Respond to customer inquiries and provide accurate information about products, services, and company policies - Manage large amounts of inbound and outbound calls in a timely manner - Process customer payments - Maintain customer records and update account information as needed - Conduct data entry tasks to input customer information into the system - Communicate effectively with customers via phone, email - Analyze customer feedback to identify trends and areas for improvement - Build and maintain strong customer relationships - Make outbound calls to follow up on customer inquiries or provide additional information - Demonstrate excellent phone etiquette and professionalism in all customer interactions Skills:
- Strong customer service skills with the ability to handle challenging situations professionally - Excellent verbal and written communication skills - Ability to analyze customer needs and provide appropriate solutions - Experience with data entry and navigating computer systems - Ability to multitask and prioritize tasks effectively - Strong attention to detail and accuracy in handling customer information If you are a dedicated individual who is passionate about providing exceptional customer service, we would love to hear from you.
Apply now to join our team as a Customer Support Representative! Job Type:
Full-time Pay:
From $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person
Experience:
Call center:
2 years (Required) License/Certification:
Driver's License (Required) Ability to Relocate:
Harrison Township, MI 48045:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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